B2BWALA Privacy Policy

At B2BWALA, protecting your personal information and respecting your privacy is one of our highest priorities. This Privacy Policy explains in detail how your data is collected, used, stored, processed, and protected when you access or use the B2BWALA website, mobile applications, WhatsApp communication channels, or any services provided by B2BWALA.

B2BWALA operates as a B2B group-buying facilitation platform. We do not manufacture products, hold inventory, or directly sell goods. However, in order to provide our services efficiently and transparently, certain information must be collected from Buyers, Sellers, promoters, and visitors.

By accessing or using the B2BWALA platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue using the platform.

1. Information We Collect

We collect information that is necessary to operate our platform, facilitate transactions, provide support, and improve user experience. The information we collect may include, but is not limited to, the following categories.

1.1 Personal Identification Information

• Full name
• Mobile phone number
• Email address
• Business name (if applicable)
• City, district, and state

1.2 Transaction and Order Information

• Purchase history and order details
• Group participation records
• Seller or buyer interaction history
• Payment references (shared directly between Buyer and Seller)

1.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Login activity and session data
• Pages visited and actions taken on the platform

2. How We Use Your Information

The information collected by B2BWALA is used strictly for legitimate business purposes related to the operation and improvement of our platform.

• To facilitate group-buying transactions between Buyers and Sellers
• To coordinate orders, deliveries, and resale options
• To communicate important updates, confirmations, and support messages
• To improve platform security and prevent misuse or fraud
• To enhance platform functionality and user experience

3. Data Sharing and Disclosure

B2BWALA values user trust and does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.1 Sharing With Buyers and Sellers

Your information may be shared only with relevant Buyers or Sellers involved in a specific transaction, strictly for order fulfillment, delivery coordination, or communication purposes.

3.2 Legal and Regulatory Disclosure

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of B2BWALA, its users, or the public.

4. Data Security Measures

B2BWALA implements reasonable technical, administrative, and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, please understand that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

B2BWALA may use cookies and similar technologies to enhance your browsing experience, understand platform usage patterns, and improve service performance.

• Cookies help remember user preferences
• They enable smoother navigation and faster access
• You may disable cookies through your browser settings

6. User Rights and Choices

As a user of the B2BWALA platform, you have certain rights regarding your personal data.

• You may request access to your personal information
• You may request correction or update of inaccurate data
• You may request deletion of your personal data, subject to legal and operational requirements
• You may withdraw consent for non-essential communications

7. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

The B2BWALA platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review the privacy policies of those websites independently.

9. Children’s Privacy

B2BWALA services are intended for business users and individuals above the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, it will be deleted promptly.

10. Policy Updates and Modifications

B2BWALA reserves the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on the platform. Continued use of the platform constitutes acceptance of the revised policy.

11. Limitation of Liability

B2BWALA shall not be held liable for any indirect, incidental, or consequential damages arising from unauthorized access to or use of your personal data, except as required by applicable law.

12. Consent

By registering on B2BWALA, participating in group deals, communicating via WhatsApp or other channels, or otherwise using our services, you explicitly consent to the collection and use of your information as described in this Privacy Policy.

By continuing to use the B2BWALA platform, you confirm that you have read, understood, and agreed to this Privacy Policy in its entirety.